The Good Shop delivers from Monday to Friday, excluding public holidays. Deliveries will be effected within 3 to 5 working days following the completion of your order from The Good Shop, depending on the various supplying organisations which may be in anything from 5 days to 6 weeks. The Good Shop will notify you in advance of the order period for your items and the expected date of delivery.
On delivery of the order to the specified delivery address, you will receive a delivery note from The Good Shop showing the items delivered, any non-available items, the delivery fees, Value-Added Tax and the amount to be, or that has been, debited from your Payment Card.
For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any person other than yourself who receives the products at the delivery address is conclusively presumed to be authorised to accept delivery on your behalf.
Should no-one be in attendance at the time of delivery, the courier will retain the products and a notice will be left at the delivery address to this effect. The courier will contact you to make new arrangements for delivery or collection.
The Good Shop and its couriers reserve the right to charge an additional delivery fee should it be required to make a further delivery or collection if no one is at the delivery address to receive the products or hand over the returned products, as the case may be.
The Good Shop and its couriers' liability for failing to deliver the products on the day indicated to or by, or at all, is limited to the products being delivered at a later agreed time at no additional charge.
You are required to ensure that either you or a duly authorised person shall be in attendance at the delivery address so that appropriate access is available. On delivery, the person accepting delivery shall be required to sign and print his/her name as against a duplicate copy of the delivery note, to confirm receipt of the delivery.
The Good Shop has outsourced all delivery and collection arrangements. Accordingly, The Good Shop shall not be liable for any damage suffered or loss incurred by reason of any acts or omissions of the deliverer, its directors, employees, sub-contractors, agents, representatives and/or affiliates.
Deliveries outside South Africa (international)
At present The Good Shop is not able to automatically process international deliveries as the variety of delivery tariffs, including customs and/or tax charges, have not yet been determined. However, if you would like to order any items from The Good Shop for international delivery, please email us at with the items you would like to purchase and we will forward you an individual quote for your products, including international delivery and customs tariffs.
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