To work with the community to improve their quality of life .  We aim to achieve the highest possible level of mental health for all through a caring and equal service delivery system that emphasises respect for the dignity of each individual irrespective of race, gender, culture, religion or disability by providing integrated welfare and mental health care services to meet the needs of people affected by mental disability or disorders, terminal and chronic illness, traumatic experiences or emotional disorders.  

Enabling people to participate in the identification of individual and community mental health needs and by responding appropriately.  Creating a public awareness of mental health issues and thereby striving for the recognition, promotion and protection of mental health rights for all people.

North Gauteng Mental Health has its Head Office in Waverley, Pretoria from where all the Admin, Finances and Fundraising is managed.  It also has 8 decentralised Satellite Offices with delegated management responsibilities in terms of all the facilities in that township under the social worker and a Community Management Committee.

Social workers manage Special Care Day Centres and Protected Workshops for children and young adults with intellectual disabilities and mental impairments. The Protected Workshops do contract work for manufactures but the Protected Workshop in Atteridgeville also manages a Bible/Book Cover -Making Project.

The Social Workers and Community Developers also supervise food garden/food security and other agricultural projects as well as Home Based care training for individuals and their families suffering with a terminal illness and HIV/Aids.

Trauma counselling and orphan placement is offered by NGMH social workers to the victims of HIV/AIDS and Social Workers provide services to clients with psychiatric illnesses, such as Schizophrenia and Bi Polar disorder.Decentralised offices are situated in Mamelodi, Atteridgeville, Soshanguve, Nellmapius, a RDP housing community near Mamelodi and Eersterust, in Zithobeni (Bronkhorstspruit), in Stanza Bopape, an informal settlement to the east of Mamelodi, in Refilwe (just outside Cullinan) and in Rethabiseng (Kungweni).

The 10 members of the governing body, known as the Executive Committee, are responsible for the organisation's total basket of services and represent the various concerned communities, service users/beneficiaries, personnel and other stakeholders. It comprises of people with a wide range of expertise and skills, which ensures community participation as well as effective management, organizational sustainability and accountability.